Privacy Policy

This Privacy Policy explains how The Moves Studio Ltd (trading as The Moves Pilates) collects, uses, and protects your personal information when you use our website, book classes, or engage with our services.

1. Data We Collect

We may collect and process the following information:

  • Personal details (such as name, email address, phone number)

  • Booking and payment information

  • Health information relevant to your participation in classes (where provided)

  • Website usage data (such as cookies and analytics)

2. How We Use Your Information

Your information is used to:

  • Manage bookings and provide our services

  • Communicate with you regarding classes, updates, and offers

  • Ensure your health and safety during sessions

  • Comply with legal and regulatory obligations

3. Booking Platforms (Mindbody & ClassPass)

We use third-party booking platforms, including Mindbody and ClassPass, to manage class reservations and client accounts. When you make a booking through these platforms, your personal data will be processed in accordance with their respective privacy policies and terms.

We may receive relevant booking and attendance information from these platforms to administer your classes and manage your account. We do not control how these third parties use your data and recommend reviewing their privacy policies directly:

4. Marketing Communications

You can opt in to allow us to contact you with updates, offers, or news about The Moves Pilates where you have opted in to receive such communications. You can unsubscribe at any time via the link in our emails or by contacting us directly.

5. Sharing Your Information

We may share your data with trusted third-party providers (such as booking systems, payment processors, and email platforms) where necessary to operate our business. These providers are required to handle your data securely and in accordance with applicable laws.

6. Data Protection

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

By booking with The Moves Studio Ltd, you consent to the collection and processing of your personal data in accordance with UK GDPR (General Data Protection Regulation as incorporated in the UK under the Data Protection Act 2018) and applicable data protection laws. Personal data is used solely for class administration, communication, health and safety, and legal or insurance purposes, and is stored securely. Data may be shared with trusted third-party service providers where required and will not be retained longer than necessary. You may request access to or deletion of your data in accordance with applicable law.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Withdraw consent to marketing communications at any time

8. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: hello@themovespilates.com